Information on the software and platforms we use to get work done.
Your Morning Slack Post Before 9:30am each day, post your daily plan in #_pm. An automated “Plan for the Day” message prompts this at 8am. Your response (in a Slack thread) should include what you plan to work on today and any blockers or su ...
Generating a New Issue Should you be the person responsible for tackling the ticket, be sure to get as much information and/or clarity from the client as possible before proceeding e.g. screenshots, steps to replicate etc. Conduct and initial in ...
Freshdesk is a critical tool for the support and management of our clients. It should be seen as the primary means of communicating with clients on all matters related to active tasks and projects. In some cases, it may also be used to connect with client ...
Make Do uses GitHub daily for code-based collaboration, version control, and workflow management. GitHub Basics: Code Collaboration: Each project has a repository for code storage. Team members push and pull code to stay in sync. Vers ...
Logging your time is an important part of your day at Make Do. All team members need to track time spent on client projects and personal time to ensure we can evidence our work. How do we log time? We use Harvest to track time. You can do this directly ...
Gmail Google Meet Google Calendar To improve team coordination, use Google Calendar to clearly show your availability. Mark extended absences as Out of Office to block your time and decline meetings automatically. For shorter breaks, use Away and ...
Recording a Loom (From Desktop App) Open up the application for Loom. You must do your recording from the desktop application. (Do not use the Chrome Extension - this will limit you to only being able to record your Chrome Browser and no ot ...
Some internal agency tools are also made more secure by using this service. The public (static) IP for this service is: 89.107.61.213 The service is provided by Good Access (sign.samohyb.com) and login details to this service can be found in 1Password ...
Columns The following columns are used to define each stage of our delivery process. You need to be familiar with these when using the board as you will be expected to move around your own tasks and update them for others: Notes A place for guidance an ...